Privacy Policy

1. About this policy

MoCreator ("we") provides a website and browser extension to help users understand Instagram, TikTok and YouTube creators, their content performance and audiences, assess authenticity, find similar creators and obtain public contact information. This policy explains how we handle information when providing these services.

This policy applies to the MoCreator website and browser extension. Third-party platforms you use and other websites you visit through links are governed by their own privacy policies.

2. Information we collect

Account and login information: the email address and username you provide when registering or signing in, and authentication information needed to keep you signed in. When you use Google sign-in, we receive the basic account information you authorize Google to share.

Information you submit: creator accounts, search terms and filters you provide when starting a search or analysis, and feedback and support requests you send us.

Public platform content: depending on the features you use, we process the profiles, posts and engagement metrics that creators display publicly on the platforms, along with relevant public comments, to produce the analyses you request.

Usage and operational information: we record feature usage, platform, time, relevant account identifiers, request IP addresses and necessary operational and error records to measure usage, troubleshoot issues and protect the service.

Local storage and cookies: the website and extension use necessary storage mechanisms to maintain login sessions, language and display preferences, other settings and temporary data so the service can function properly.

We do not collect your general browsing history on unrelated websites, private messages, private emails or social platform passwords, nor do we upload your social platform login cookies to MoCreator. Finding creators' public email addresses does not require access to your personal mailbox or address book.

When Google Analytics and Meta Pixel are enabled on the website, these services measure visits and login conversions, and their processing is also subject to their own privacy policies. You can manage cookies and site storage through your browser; blocking them may affect login and saved preferences.

3. How we use information

We use this information to manage accounts and login sessions, display creator and post data, generate creator profiles and audience analyses, estimate audience authenticity, find and filter similar creators, and provide public contact details and analysis history.

Some features use AI to process text and images relevant to an analysis. The resulting audience characteristics, authenticity assessments and similarity scores are estimates, not definitive conclusions about an individual's identity or behavior.

We also use necessary information to manage credits and usage records, respond to support requests, troubleshoot problems, prevent abuse and improve the product through usage statistics. We do not use this information for advertising targeting unrelated to these product purposes, creditworthiness assessments or lending decisions.

4. How we share information

To provide the features you use, we transfer relevant information to necessary service providers, including:

• AI service providers: process text or images needed for profile generation, audience analysis and similar-creator analysis.

• Data service providers: help obtain and process the public information our features require.

• Hosting, storage and other infrastructure providers: support service operations, data storage and necessary email delivery, such as login verification codes.

We share only the information needed for the relevant service purposes and require providers entrusted with processing it to comply with applicable data protection requirements. Depending on the providers' locations, information may be processed outside your country or region.

We do not sell your personal information. Apart from these necessary service arrangements, we may disclose information when needed to meet legal obligations, respond to lawful requests, or protect the safety and legitimate rights and interests of users and the service.

Our use of user data received through Google APIs, and its transfer to other applications, will comply with the Google API Services User Data Policy, including its Limited Use requirements.

5. Browser extension and third-party platforms

When you browse supported Instagram, TikTok and YouTube pages, the MoCreator extension shows data and analyses related to the creator you are viewing, and processes only the page information needed for those features.

When you use a feature that requires online processing, the relevant information is sent to the MoCreator service to produce the result.

The extension uses browser permissions only to the extent necessary and does not monitor your browsing on unrelated websites.

6. Data retention and protection

We retain information for as long as needed to provide services, keep analysis history and necessary operational records, handle user requests and meet applicable obligations. Retention periods may vary by information type; information no longer needed will be deleted or anonymized as appropriate.

We take reasonable measures to protect information and limit unauthorized access, use or disclosure. No method of network transmission or storage can guarantee absolute security.

7. Your choices and rights

You can stop using a feature, sign out or remove the browser extension. Removing it stops further data reading by that extension, but does not automatically delete account information or analysis records already stored on MoCreator's servers.

You can contact us at the email address below to ask about, access, correct or delete information relating to you, or exercise other applicable data rights. Creators whose information is analyzed may also contact us this way. To protect information, we may need to verify your identity and the information involved in your request.

We handle requests in accordance with applicable requirements. Information that must be retained by law or is needed to resolve outstanding matters may not be deleted immediately; we will explain any relevant circumstances.

8. Policy updates and contact

We may update this policy as the product or relevant requirements change and will display the updated date on this page. We will provide appropriate notice of important changes.

For questions about this policy, our information handling or your data rights, contact [email protected].